FAQ

How do i order plants from you?

To order plants from our Website, please follow these steps:

1. Choose the plant you wish to order, clicking on the photo or going to the category you need.
2. Enter the number of plants you wish to order and click on the shopping cart.
3. Select the date you wish your plant to be delivered (choosing the available dates from the calendar, clicking on them.) Deliveries sundays or holidays are not available.
4. Fill in the information on the formula and go to the last page where you check to see everything is correct.
5. Enter the pay date and confirm the order.
6. If you need help, please call us on one of our help lines that appear at the end and the beginning of the page.

Are there any additional charges outside the cost of the flower arrangement?

No, all charges and taxes are already included, the delivery is free within the city limits of every major city, the surrounding cities near major city may have an extra charge

Which days do you deliver?

Every day, Monday – Saturday. Orders received after 4:00pm will be delivered the next working day.

To insure our guarantee, remember the following:

• The person you are sending the flowers to will only be called to program the delivery if necessary.
• We cannot guarantee a specific time of day in which the flowers will be delivered.
• There may be substitutions or replacements to assure that the flowers are delivered on time.
• For residential deliveries, if nobody is home or nobody is there to receive the flowers, the delivery will be made the following day. If it’s an apartment building, we will leave the flowers with the security desk.
• For office deliveries, if the office is closed or doesn’t accept deliveries, the delivery will be programmed for the next working day.
• On special occasions and dates, deliveries can be made up until 9:00 pm for residents and 5:00 pm for offices.
• We hope to respond to any questions you have within 12 hours.